EU Right of Withdrawal (European Union Customers Only):

Building kits:

You have the statutory right to withdraw from the contract within 14 days from the day you (or a third party indicated by you) receive the building brick set, without giving any reason. To exercise this right, you may use the withdrawal form below.

You must return the goods without undue delay and no later than 14 days from the day you notify us of withdrawal. You are responsible for the direct costs of returning the goods. We will refund the purchase price and original standard shipping costs only after we have received the goods back and inspected them.

You are liable for any reduction in the value of the product resulting from handling beyond what is necessary to establish its nature, characteristics, and functioning. For building brick sets, you should be aware that the value will be reduced significantly — and may be reduced to zero — if you open the outer packaging and the inner plastic bags, as this results in thousands of loose pieces that cannot be restored to original sealed condition. The same applies if pieces are missing, mixed, assembled, or if the set is not returned complete. In such cases we reserve the right to issue a partial refund or no refund at all, depending on the condition of the returned set.

Digital instructions:

By purchasing, you consent to immediate supply of the digital instructions and acknowledge that you lose your right of withdrawal for the digital instructions once download begins. The value of the digital instructions will be deducted from any refund.